Customer service is very important to us here at BatteryXtender.com, so please let us know how we can assist you, if we have not addressed your specific problem.

Shipping Policy...
Orders for Battery Xtenders received by Theweb2u.com which are to be shipped to United States addresses will qualify for the free shipping service. All International orders, including those from Canada with ship to addresses outside of the USA for delivery will be charged a shipping fee of $10.00 for each Battery Xtender ordered. A one time nominal handling fee will apply to all orders received regardless of their ship to adddress.

Return Policy...
The BatteryXtender.com return policy is simple. If for any reason you are not satisfied with your purchase, you may return it within 30 days, from date of purchase, for a full refund, credit or replacement excluding handling fees and any shipping fee if charged for International orders. To return a product simply call our customer service department at (954) 578-6909 to obtain a Return Merchandise Autorization (RMA) number at any time between 8:30am to 5:00pm Eastern time. When you call for the RMA, we will generate a return label and send it to your e-mail address. Once you've received the e-mail, simply print out the return label, affix it to your package and send it to us using a traceable shipper. As the shipper, you are responsible for making sure that the package arrives to us. We recommend that you use a reliable source such as the United Postal Service using delivery confirmation. Once your package arrives to us, we will follow up with the appropriate action requested at the time the RMA was issued. If a credit is to be issued, please allow 2-3 days after arrival to process the credit.

Ship all packages to:
TheWeb2U.com, LLC
4638 N. Hiatus Rd.,
Sunrise, Florida 33351
(954) 578-6909